Contact information
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Thank you for visiting LACE SKY. 💕
At LACE SKY, we believe every customer deserves a smooth and enjoyable shopping experience. Whether you need help with an order, have questions about our products, or need assistance after your purchase, our friendly support team is always here for you.
Our Customer Care Team will respond within 24–48 business hours (Monday–Friday).
For order-related questions, please include your Order Number so we can assist you more efficiently.
Our support team can assist with:
🛍️ Order Questions
📦 Shipping & Delivery Updates
↩️ Return & Refund Support
👗 Product Information
📏 Size & Fit Guidance
💳 Payment Assistance
💬 General Questions
We are committed to providing helpful and timely support for every customer.
LACE SKY
📍 7305 Saw Mill Rd
Lusby, MD 20657
United States
⚠️ Business Correspondence Only – Not a Return Address
Please note that this address is for business correspondence only and is not our return warehouse.
If you need to return an item, please contact our Customer Support Team first. We will provide the correct return instructions and return address after your request has been approved.
🌸 Monday – Friday
9:00 AM – 6:00 PM (EST)
🌙 Saturday – Sunday
Closed
Emails received outside business hours will be answered on the next available business day.
Please include the following details when contacting us:
👤 Full Name
📧 Email Address
🛒 Order Number (if applicable)
💬 A detailed description of your request
For damaged, defective, or incorrect items, please attach:
📸 Product photos
📦 Package photos
🏷️ Shipping label photos
This will help our team review your request and provide a faster solution.
Thank you for choosing LACE SKY. ✨
We truly appreciate your support and trust. Our mission is to bring you beautiful styles, caring service, and a comfortable shopping experience.
We’re always happy to help. 🌷
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